Liberty Mutual agents & brokers:
The COVID-19 pandemic will create changes in our economy and may result in requests to reduce the estimated exposure on a current policy. If you have an impacted customer:
- Please contact your underwriter and discuss how your customer has been impacted by COVID-19.
- Our underwriters are reviewing each request and using established internal guidelines and are considering industry impact.
- Underwriting teams are collaborating with Premium Audit, Billing, Collections and Credit to determine appropriate handling.
- There may be requests for documentation to effectively assist your customer
We appreciate your continued partnership as we collectively address the needs of our customers.
This website is general in nature, and is provided as a courtesy to you. Information is accurate to the best of Liberty Mutual’s knowledge, but companies and individuals should not rely on it to prevent and mitigate all risks as an explanation of coverage or benefits under an insurance policy. Consult your professional advisor regarding your particular facts and circumstance. By citing external authorities or linking to other websites, Liberty Mutual is not endorsing them.